We, at Koken Ltd., acknowledge that protecting the personal information provided by our customers is the basis for gaining the trust of our customers. We will endeavor to handle personal information appropriately based on the following policy.

1. We will make all officers and employees aware of the importance of personal information and strive to protect personal information appropriately.
2. We will collect your personal information in an appropriate manner with the consent of the customer, and use it within the scope of the following purposes. In addition, we will not provide your personal information to a third party unless there is a valid reason such as when disclosure is required by law.
   • ①Shipping of our products
   • ②Providing information by sending bulletins (Clean, Health and Safety News monthly corporate magazine), emails, direct mails, etc.
   • ③Customer service, repairs, inspections, etc. of our products
   • ④Guidance and provision of information related to new products, services, exhibitions and others that may be useful to customers
   • ⑤Providing information on distributors and dealers that handle our products
   • ⑥Request for surveys for product development, etc., and create materials based on the results
   • ⑦Implementation and guidance of trainings and seminars
   • ⑧And others to ensure proper and smooth transactions with customers
3. We may entrust the collected personal information of customers to a third party for aggregation and processing, and for shipping products, bulletins (CHS News magazine), etc. In this case, the business consignee is limited to those who have signed a contract that includes confidentiality obligations.
4. We will enveavor to keep accurate and up-do-date contents by taking reasonable security measures for customer's personal information, and we will try to prevent such things as unauthorized access to personal information, loss, destruction, falsification, leakage, etc.
5. We will comply with laws and regulations regarding the protection of personal information, as well as government agencies and other norms and guidelines.
6. Miscellaneous
   ◇The use of Google Analytics and cookies
   　We use Google Analytics to analyze our website in order to provide better service on our website. We use cookies in Google Analytics to collect logs without personally identifying information. The information collected is managed in accordance with Google's Privacy Policy.
   
   ◇About the Secure Sockets Layer (SSL)
   　Personal information provided through the inquiry form is encrypted and protected by SSL.
   
   　In order to improve the protection of personal information, we may revise our policy on the handling of personal information when laws, regulations, or other standards are changed. If there are any important changes or announcements, we will notify you on this page.